Solsbury Solutions are working on behalf of a proven next day delivery services company to recruit an Administrator for their transport department in Reading.
As an Administrator you will need to possess strong IT skills, an understanding of delivery protocols and day to day delivery operations.
Supporting the business as an Administrator, you will:
- Assist clients by answering product and service questions
- Make outbound calls to customers expecting deliveries
- Maintain customer records by updating account information on the CRM
- Resolve product/service issues by listening to the customer, determining the cause of the issue and following up to ensure the issue is fully resolved
- Answer inbound customer calls
- Liaise effectively with all colleagues and internal departments
- 6am – 2.30pm on a 7 day rota
For more information, please contact Kevin or Karolina.
Solsbury Solutions are an equal opportunities employer working on behalf of their clients.