Service Executive

  • Location

    Greater London

  • Sector:


  • Job type:


  • Salary:


  • Contact:

    Monika Brozek

  • Salary high:


  • Salary low:


  • Job ref:


  • Published:

    over 2 years ago

  • Expiry date:


Solsbury Solutions are delighted to be working with one of the leading suppliers of Laundry Services in Southall.  

We are currently recruiting for a Service Executive on behalf of our client. 

Duties will involve:

  • To develop strong relationships with customer base 
  • Making regular customer visits 
  • Manage and deal with customer queries/requests 
  • Maintain customer records and documents all customer calls made on CSM system 
  • Update and maintain planned calling system including stock audits and carry out non-scheduled calls, as required, by customer or the business 
  • Documents all customer calls made on CSM system 
  • Submit monthly activity/market trend reports in line with business requirements 
  • Maximise revenue generation by managing contribution of all accounts and chasing outstanding debts 
  • Visit new customers within agreed timescales 
  • Visit terminating customers within agreed timescales to ensure that all contractual obligations are understood and adhered to and the appropriate charges submitted. 
  • Work with other departments to ensure that customer requirements are communicated and dealt with effectively and efficiently 
  • Adhere to Health and Safety regulations 

Experience required:

  • Strong customer service background is essential 
  • Good sales awareness
  • Excellent verbal and written communication skills 
  • Good literacy and numeracy skills
  • Strong organisational skills and attention to detail
  • Ability to work under pressure and to meet strict deadlines
  • Reliable and able to work unsupervised with own initiative when both alone and liaising with a team
  • Excellent time management and planning skills 

Working Hours;

  • Monday-Friday 8am to 5pm (but must be flexible) 


  • £20,000 per year 

Please contact Monika or Kevin on 0208 814 8903 or send your CV to 

Solsbury Solutions is an equal opportunities employer