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Hire Controller

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    £basic salary + bonus

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    02380 002315

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    4 months ago

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Hire Controller
Willenhall – Birmingham
£27,306 pa + company bonus (£7,500)
Our client is the leading pump rental solutions company in the UK. They have an outstanding reputation for exceptional customer service backed by one of the largest fleets of quality pump products.  Each customer and each project are unique, and their deep technical knowledge means they are proud to deliver a bespoke and genuine 24/7, 365 days-a-year service.


Our Pump Rental branch in Willenhall (Birmingham) are looking to welcome a Hire Controller to join the team.

As a Hire controller you are at the heart of our Pump Hire branches, this role will bring the individual into daily contact with the company stakeholders as well as their external client base.

This is a great opportunity for an individual to join our business and be supported by our branch team to learn and understand the day-to-day operations of our client.

In this role you will need to be a confident self-starter, who has the ability and willingness to learn and develop your skills.

The role will require good communication & administration skills both verbal and written correspondence as well as having the ability to use technology and Microsoft office.

A background within Hire or within a similar industry is essential.

Main responsibilities include:
  • To build a strong working relationship with all customers, by telephone contact on weekly basis, to ensure that we are their first call when they have a requirement for hired pumps.
  • To make arrangements and appointments for salespeople or representatives to visit the customer and to provide better details of our equipment and to examine their requirements.  To maximise the hiring of the Company’s assets in a manner that is efficient and effective. 
  • To ensure that all paperwork and Company systems are adhered to in a timely manner. Ensuring that contract and other systems paperwork are correct and up to date.
  • Logistics – organising transport in a cost-effective manner.  Ensuring collections of equipment at the end of hire agreements are collected within 48 hours.  Deliveries are made to the customer when they are scheduled. 
  • Ensure that contract and other systems paperwork are correct and up to date.  In-lieu contracts to be clearly identified and replaced immediately required equipment is available.
  • Negotiated hire rates in accordance with price lists and discount policy as advised from time to time. 
  • To ensure all sales leads at the branch are promptly communicated to the sales staff. .
Skills and Competencies:
  • Good Planning organisational Skills
  • Ability to prioritise and reschedule at all times.
  • Strong Communication skills both verbally and in writing.
  • An overall good level of IT Systems knowledge including good excel, word and Outlook.
  • The ability to stay calm under pressure.
  • A good level of problem solving skills.
  • Technical knowledge of Pumps would be an advantage.
  • Knowledge of Hie or Booking Systems would be an advantage.
  • Competitive salary
  • Eligible for company bonus scheme.
  • Pension scheme with contribution based on total earnings not just salary
  • 24 days holiday + 8 Bank Holidays
  • Increasing annual leave entitlement with long service
  • Support for development and training
  • Employee assistance programme
  • Employee discount scheme
  • Employee referral scheme
  • On-site parking
If you are interested this role, please apply now, or contact Emma in the Eastleigh office.
Solsbury Training and Development Solutions Ltd are an employed business working on behalf of our clients.
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