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Administrator

  • Location

    Southampton

  • Sector:

    Admin

  • Job type:

    Permanent

  • Salary:

    £18,000

  • Contact:

    Kimberley Thorne

  • Contact email:

    kimberley.thorne@solsburysolutions.com

  • Contact phone:

    02380 002315

  • Salary high:

    18000

  • Salary low:

    18000

  • Job ref:

    362905

  • Published:

    10 months ago

  • Expiry date:

    2019-02-03

Solsbury Solutions are working on behalf of a well reputed and established business to recruit an Administrator for their rapidly expanding office in Romsey.
 
Established as a family run business for over 40 years, the successful candidate will not only benefit from a modern, bespoke office but ongoing training and incentives as well as free on-site parking.
 
As an Administrator you will need to possess strong IT skills, an understanding of SEO and CPC campaigns and a working knowledge of Social Media and Marketing.
 
A genuine interest in the environment and an understanding of eco-friendly products is desirable.
 
Supporting the business as an Administrator, you will:

  • Assist clients by answering product and service questions
  • Make outbound calls to customers to introduce and upsell products and services
  • Maintain customer records by updating account information on the CRM
  • Resolve product/service issues by listening to the customer, determining the cause of the issue and following up to ensure the issue is fully resolved
  • Answer inbound customer calls, process sales and payments
  • Assist in growing and maintaining a social media prescence
  • Manually make adhoc changes to the website
  • Maintain and update the online catalogue – this will include creating and updating records and using an Excel spreadsheet
  • Liaise effectively with all colleagues and internal departments
  • Gain an understanding of all technology used within the company and the solutions that are offered to clients and prospective clients
Working hours;
 
  • 8.30am – 17.00pm Monday to Friday.

 
For more information, please contact Kimberley today on 02380 002315.
 
Solsbury Solutions are an equal opportunities employer working on behalf of their clients.